> For the complete documentation index, see [llms.txt](https://docs.websport.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.websport.io/overview/faq.md).

# FAQ

Answers to common wallet, betting, and transaction questions.

### What do I need to use WebSport?

Connect a supported wallet to access your account. The wallet is used for account access and supported on-chain deposits and withdrawals. Never share your seed phrase or private key.

### Which networks and assets can I use?

The supported combinations are listed in Chains & Tokens. The options shown in Add Funds and Withdraw Funds are the live source of truth and may change.

### How do I deposit?

Choose a supported network and asset in Add Funds, verify the displayed details, and send the transfer from your wallet. The balance is credited after the transfer meets the network’s required confirmations. See Wallets & funds for steps.

### How quickly are withdrawals processed?

Withdrawal requests are processed quickly. The time for funds to arrive can vary based on blockchain confirmations and the network.

### How do I place a bet?

Choose prices to add selections to the bet slip, review the market, selection, odds, and stake, then submit. See Sports & odds for the full flow.

### Why did the odds change?

Prices can move before placement. WebSport rechecks the selection when you submit. If the price changed or a market closed, review the updated slip before confirming again.

### Why does a completed match still show Open / Wait?

Some markets need more than the final score. A half-time result, corner total, or other statistic can remain pending while the required data is unavailable or being checked. See Results & settlement.

### What do Won, Lost, and Refunded mean?

They are settled ticket outcomes shown in My Bets. Open / Wait means the ticket is not settled yet. See Results & settlement and the Betting guide for details.

### How do referral rewards work?

Referral rates rise with qualifying bet activity and apply to eligible settled losses from referred members. See Referral Rewards for the current thresholds and rates.

### Where is WebSport available?

Availability can depend on the rules that apply to you. Review the current Terms and Agreements before using the service.